with Ate Salvie
Cool Titles=)
Saturday, March 28, 2009
I've been to MV Doulos!
with Ate SalvieCool Titles=)
Wednesday, March 25, 2009
Mission Accomplished
I have accomplished the 49th item on my things to do in 2009: Send Tatay off to a vacation to homeland Davao. It was an idea I thought of before but have never really taken seriously until last year. Hindi ako matatahimik kapag hindi ko 'to nagawa. So last December, I made a little magic with my finances and bought the tickets for 2 for a flight in March!
The day came. It was a Saturday morning and Ate and I accompanied our parents to the airport. It was reaaaaly traffic in C5. If the passengers don't show up 45 minutes before the scheduled departured, they will give the seats to chance passengers. We arrived 40 minutes before the flight, we were only 5 minutes late and the seats were already taken. We had to rebook so they can fly on the same day. The next flight was 2 hours later.
I lined up to rebook along with the many late passengers. Ang bagal ng pila grabe! Ate took our parents to the waiting area and bought them chicken joy and fed them. Tatay didn't want to eat yet, but she insisted saying there will be no time to eat later. I got the new tickets after an hour and we accompanied the folks to board the plane. We were only allowed up to a certain area, but Ate refused to leave until they were out of sight. I didnt realized she was like that. We were relieved to know na sa wakas, kahit may aberya, tuloy ang biyahe nila. The way we ate our lunch, hindi masyadong halatang napagod kami. We were talking and one point was raised- that day, we were like the parents and the folks were like the kids.
But the time came to for us to be kids again! We toured around the new terminal 3 and took pictures! We went to Rockwell after that, and I was practically unconscious sa FX pauwi. Wala pa kasi akong tulog.
When our parents came home, they were so dark from swimming at the beach and Tatay even had sunburn on his back. Talicud Island, Davao, Philippines. Haha. Tatay has been telling us about this place ever since we were little. Ate went there in 2007, and she liked it so much she was so supportive of me with this idea. Now, Nanay has been there too, where the people in the island are mostly your relatives. She even saw the piece of land Tatay inherited. It's not much she said, but it's enough to have an island paradise living.
After almost a week, Tatay said "thank you" again to me. It's been a week na daw, and he was still teary eyed. Fifty years, that's how long it took for him to step foot on his hometown (or home island) again. The day before their flight, Enna the dog died and we were sad. And he said, that might have been the price for the happiness he was feeling. Hay, emo din si Tatay. But knowing that he was happy, was the main point of this whole thing, and if the vacation made him happy, then all the sacrifices, all the aberya, are all worth it!
Wednesday, March 18, 2009
My Many Names
Over the years, I have been called by nicknames, each has it's own identity attached to it.
1. Quel/Kehl- This is how friends call me. If it's spelt like the latter, we're tight. "Feeling close" friends may use this too. =)
2. Ate Quel/Kehl- nowadays most youth ministry members in our church are younger than me. Ate Kehl was their Sunday School teacher. Now she's their Youth Leader.
3. Kelly- This is how I was called by my ate's and kuya's in Youth Ministry back when I was the younger one.
4. Kaye- There was only one person in the world who called me this. And I liked it! It's nice to be called in a name that no one else calls you by. Lalo na if that person was not just anyone either. Talk about "special" treatment.
5. Raqs- Lilibeth gave me this nickname. Soon enough, everyone from Chancel Repertory was calling me Raqs, even my boss, which I think was cool. I liked it so much, that I used it in friendster, blog, in my ID, letters, etc.
6. Rocky- it was meant to be a joke! My teammates have names like Jackie, Jenny, Maggie, and for the sake of rhyming, Ra..qui? Tl Chester was even humming the intro of "Eye of the Tiger", you know, the soundtrack of the movie. I used to hate being called like this, I would scrunch up my face and stomp my feet. But even before I was strong enough to speak up and protest, everyone from the team was calling me this. One STL even said I should't feel bad, because the name is cute. Soon, the other people who hears call me by this name too, until eventually I got comfortable. Now, I like it.
7. Raquel- Ironically, kung sino pa ang kapamilya ko, sila pa ang walang palayaw sa'kin. Nanay calls me Quel if she's speaking to me directly, but that's about it. They all call me by my full name. Well, in all fairness, I don't call ate by any cute name either. I call her plain and simple "Ate Sarah".
My mother tells us that the first name she has been thinking for me was "Dane Marie". But you know how some people would use Bible names sometimes, so I got the name Raquel instead. When I was little, I was pestering her why she didnt settle with Dane Marie instead, so I can be called "Dane". Now, I'm happy with Raquel. One languange trainor even said that my full name sounds like that of a beauty queen. Parang ang ganda at ang tangkad, pag nakita mo naman, nyaaa, "iyan na ba'yon?"
I also like the "Q", a rare letter present in the first name and the last name. Parang Xerex X., o kaya Nova Villa.
1. Quel/Kehl- This is how friends call me. If it's spelt like the latter, we're tight. "Feeling close" friends may use this too. =)
2. Ate Quel/Kehl- nowadays most youth ministry members in our church are younger than me. Ate Kehl was their Sunday School teacher. Now she's their Youth Leader.
3. Kelly- This is how I was called by my ate's and kuya's in Youth Ministry back when I was the younger one.
4. Kaye- There was only one person in the world who called me this. And I liked it! It's nice to be called in a name that no one else calls you by. Lalo na if that person was not just anyone either. Talk about "special" treatment.
5. Raqs- Lilibeth gave me this nickname. Soon enough, everyone from Chancel Repertory was calling me Raqs, even my boss, which I think was cool. I liked it so much, that I used it in friendster, blog, in my ID, letters, etc.
6. Rocky- it was meant to be a joke! My teammates have names like Jackie, Jenny, Maggie, and for the sake of rhyming, Ra..qui? Tl Chester was even humming the intro of "Eye of the Tiger", you know, the soundtrack of the movie. I used to hate being called like this, I would scrunch up my face and stomp my feet. But even before I was strong enough to speak up and protest, everyone from the team was calling me this. One STL even said I should't feel bad, because the name is cute. Soon, the other people who hears call me by this name too, until eventually I got comfortable. Now, I like it.
7. Raquel- Ironically, kung sino pa ang kapamilya ko, sila pa ang walang palayaw sa'kin. Nanay calls me Quel if she's speaking to me directly, but that's about it. They all call me by my full name. Well, in all fairness, I don't call ate by any cute name either. I call her plain and simple "Ate Sarah".
My mother tells us that the first name she has been thinking for me was "Dane Marie". But you know how some people would use Bible names sometimes, so I got the name Raquel instead. When I was little, I was pestering her why she didnt settle with Dane Marie instead, so I can be called "Dane". Now, I'm happy with Raquel. One languange trainor even said that my full name sounds like that of a beauty queen. Parang ang ganda at ang tangkad, pag nakita mo naman, nyaaa, "iyan na ba'yon?"
I also like the "Q", a rare letter present in the first name and the last name. Parang Xerex X., o kaya Nova Villa.
Sunday, March 15, 2009
Wednesday, March 11, 2009
Internship Blues
Service Assistance Group- ito ang team na kinabibilangan ko ngayon bilang isang "isme" (SME) o Subject Matter Expert. Intern lang ako. Sa totoo lang, hindi talaga ako "expert". Minsan lang talaga, ironic ang mundo. Kung kelan ka effort na effort at kung kelan gustong-gusto mo yung isang bagay, hindi mo makuha-kuha. Pero kung kelan ka pa relaks lang, dun pa darating sa'yo. Sa kasong ito, dun ako sa pangalawa. Alam ko maraming iba na gustong-gusto itong pwesto ko ngayon, kaya hindi maintindihan ng iba kung bakit noong una eh umaayaw-ayaw pa ko. Parang sa audition yan eh, kung sinong napadaan na nga lang, siya pang nakuha. Alang-ala eh, ganun talaga kaming magaganda, mas napapansin.
Bakit nga naman hindi gugustuhin ang title na ito. Kahit intern lang, napadala na ko sa training para magconduct ng mock calls sa mga trainees. As in mock calls, dahil minock ko sila, pinaikot-ikot at tinakot-takot. Bwahaha. Biro lang. Malinis naman ang intensyon ko, gusto ko lang silang matuto. At dati, nakikinig lang ako sa mga SME's nag nagroroll-out, pero ngayon, isa na din ako sa mga nagroroll-out ng updates sa mga teams. At dun ko narealize na nakakainis pala kapag salita ka ng salita tapos yung kausap mo umiikot-ikot yung mata. Pero kasama sa titulo ang karapatang kunin ang atensyon ng agent at utusan siya ng "makinig ka". Bilang SME, nakapagfloorwalk na din ako sa nesting class, at naranasan kong pagtinginan na as if ako ang rumored na bagong teacher sa school. At pinakatrabaho namin na tumanggap ng calls galing mga agents na nanghihingi ng assistance at saluhin ang kanilang escalated calls. Alam mo yun, minsan uulitin mo lang naman yung sinabi ng agent pero mas tatanggapin ng caller kapag naggaling sa akin kasi SME ako. Woah! Bigtime diba? Gustong-gusto ko rin yung idea na, dati, hindi ako kilala sa floor, pero ngayon, sikat na ko!!! Woohoo! (kasi ata pinag-uusapan ako na bakit ako ang nakuha at hindi yung iba, hehe) Pero hindi pa iyan ang biggest perk. Sa esca, sobrang avail! Minsan ang next call mo after 20 minutes pa. Woah! Eh dati nga kapag itinutulog ko ang 15 minute break ko, malayo na ang nararating ko, nakakabalik pa ko! Ibig sabihin, kapag inaantok ako, which is, palagi, pwede ko munang ipikit ang mata ko, depende sa avail time! Wow, this is the life...
Okay, iyon yung mga pros. Syempre meron din cons. Parang news yan eh, inuna mo lang yan good, pero meron din bad.
Dumadating ako sa point na, naiisip ko, this is not working for me. Parang bagong sapatos, pinilit mong maging komportable, hinahanapan mo ng mababagayang damit, pero wala, it just doesnt fit, or out of style talaga at walang dating. Hindi ako komportable, ni hindi ako makapagfloorwalk ng taas noo. I feel so humbled, na parang, the title is too much I just can't measure up. I feel so awkward, maraming beses, pakiramdam ko, at alam ko din, nagmumukha akong tanga. Nagroroll-out ako minsan, halatang-halatang kinakabahan ako, nanginginig ang boses ko pati kamay ko, ni hindi ko kayang mag strictly EOP (English Only Policy)! One time pa, inapproach ko itong isang TL na pogi pa naman para i-pull out yung agent niya. Wala, hindi ko alam kung naintimidate lang ako dahil cute siya, pero I totally mixed up the names altogether, sabi ko, "Hi TL, I'm looking for Gary, pull out for the roll-outs". Ang pangalan ng TL ay Gary. Lalong naguluhan ang TL nang kinorek ko ang sarili ko kasi wala ata siyang agent na may pangalan na sinabi ko, pero dahil mas matalino siya kesa sa akin, nagets din niya, at nang lalapitan ko na ang agent, natapilok pa ako. Great! Talk about smooth moves. Sinadya ko talaga yung para hindi niya ko makalimutan.
My stats just proved the point even better. Nagevaluate ang TL ko ng isa kong recording, and it was an error. Buti na lang TL coaching lang iyon, at hindi external QA. We did a practical quiz, isa ako sa 3 hindi nakuha ang sagot. I was floorwalking once, and the other most experienced floorwalkers was asking me for verification, kasi nga, even though they have the most experience, I have the title naman. And there was a time, I went just blank to one of the questions. At ang customer survey ko ay mostly failing, at ang root cause, I'm too soft, I don't sound assertive and believable daw. I feel I really didnt have what it takes: product knowledge, experience, comm skills and the assertiveness to own up to being a Subject Matter Expert. I even broke down once, I couldnt hold back the tears, I did it with them around. Nung nagkaroon uli ako ng failing survey, TL even had to take me off the phone, and the rest of them were treating me like a baby, which I appreciate, but I'm not there to be a baby, I'm supposed to be there to contribute to the team. I just feel inadequate.
Sabi nang iba sa kanila, normal lang daw ang pinagdadaaanan ko, kasi naging ganito din sila. Yung isa nga daw nilagnat nung first week niya. At yung isa, was so depressed, she was crying nang walang dahilan. Pareho silang almost mag-resign. The good thing about me though, is that, I love this job, kung mawala sa akin ang posisyon, hindi guguho ang mundo ko kahit maging regular agent uli ako.
Ewan ko. Ni hindi ako nachachallenge to do even better the next time. Natatakot ako sa next time, kasi baka failing na naman. Wala siguro akong ambisyon sa buhay, tama na sa akin ang sumweldo.
Haay...this is so negative. So emo.
This could be perfect for me: Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others. TIMO CRUZ, Coach Carter, 2005
But I'm just not feeling it. (hehe, parang hiphop, do you feel me? do you feel me?)
I will see in the coming days...
Bakit nga naman hindi gugustuhin ang title na ito. Kahit intern lang, napadala na ko sa training para magconduct ng mock calls sa mga trainees. As in mock calls, dahil minock ko sila, pinaikot-ikot at tinakot-takot. Bwahaha. Biro lang. Malinis naman ang intensyon ko, gusto ko lang silang matuto. At dati, nakikinig lang ako sa mga SME's nag nagroroll-out, pero ngayon, isa na din ako sa mga nagroroll-out ng updates sa mga teams. At dun ko narealize na nakakainis pala kapag salita ka ng salita tapos yung kausap mo umiikot-ikot yung mata. Pero kasama sa titulo ang karapatang kunin ang atensyon ng agent at utusan siya ng "makinig ka". Bilang SME, nakapagfloorwalk na din ako sa nesting class, at naranasan kong pagtinginan na as if ako ang rumored na bagong teacher sa school. At pinakatrabaho namin na tumanggap ng calls galing mga agents na nanghihingi ng assistance at saluhin ang kanilang escalated calls. Alam mo yun, minsan uulitin mo lang naman yung sinabi ng agent pero mas tatanggapin ng caller kapag naggaling sa akin kasi SME ako. Woah! Bigtime diba? Gustong-gusto ko rin yung idea na, dati, hindi ako kilala sa floor, pero ngayon, sikat na ko!!! Woohoo! (kasi ata pinag-uusapan ako na bakit ako ang nakuha at hindi yung iba, hehe) Pero hindi pa iyan ang biggest perk. Sa esca, sobrang avail! Minsan ang next call mo after 20 minutes pa. Woah! Eh dati nga kapag itinutulog ko ang 15 minute break ko, malayo na ang nararating ko, nakakabalik pa ko! Ibig sabihin, kapag inaantok ako, which is, palagi, pwede ko munang ipikit ang mata ko, depende sa avail time! Wow, this is the life...
Okay, iyon yung mga pros. Syempre meron din cons. Parang news yan eh, inuna mo lang yan good, pero meron din bad.
Dumadating ako sa point na, naiisip ko, this is not working for me. Parang bagong sapatos, pinilit mong maging komportable, hinahanapan mo ng mababagayang damit, pero wala, it just doesnt fit, or out of style talaga at walang dating. Hindi ako komportable, ni hindi ako makapagfloorwalk ng taas noo. I feel so humbled, na parang, the title is too much I just can't measure up. I feel so awkward, maraming beses, pakiramdam ko, at alam ko din, nagmumukha akong tanga. Nagroroll-out ako minsan, halatang-halatang kinakabahan ako, nanginginig ang boses ko pati kamay ko, ni hindi ko kayang mag strictly EOP (English Only Policy)! One time pa, inapproach ko itong isang TL na pogi pa naman para i-pull out yung agent niya. Wala, hindi ko alam kung naintimidate lang ako dahil cute siya, pero I totally mixed up the names altogether, sabi ko, "Hi TL, I'm looking for Gary, pull out for the roll-outs". Ang pangalan ng TL ay Gary. Lalong naguluhan ang TL nang kinorek ko ang sarili ko kasi wala ata siyang agent na may pangalan na sinabi ko, pero dahil mas matalino siya kesa sa akin, nagets din niya, at nang lalapitan ko na ang agent, natapilok pa ako. Great! Talk about smooth moves. Sinadya ko talaga yung para hindi niya ko makalimutan.
My stats just proved the point even better. Nagevaluate ang TL ko ng isa kong recording, and it was an error. Buti na lang TL coaching lang iyon, at hindi external QA. We did a practical quiz, isa ako sa 3 hindi nakuha ang sagot. I was floorwalking once, and the other most experienced floorwalkers was asking me for verification, kasi nga, even though they have the most experience, I have the title naman. And there was a time, I went just blank to one of the questions. At ang customer survey ko ay mostly failing, at ang root cause, I'm too soft, I don't sound assertive and believable daw. I feel I really didnt have what it takes: product knowledge, experience, comm skills and the assertiveness to own up to being a Subject Matter Expert. I even broke down once, I couldnt hold back the tears, I did it with them around. Nung nagkaroon uli ako ng failing survey, TL even had to take me off the phone, and the rest of them were treating me like a baby, which I appreciate, but I'm not there to be a baby, I'm supposed to be there to contribute to the team. I just feel inadequate.
Sabi nang iba sa kanila, normal lang daw ang pinagdadaaanan ko, kasi naging ganito din sila. Yung isa nga daw nilagnat nung first week niya. At yung isa, was so depressed, she was crying nang walang dahilan. Pareho silang almost mag-resign. The good thing about me though, is that, I love this job, kung mawala sa akin ang posisyon, hindi guguho ang mundo ko kahit maging regular agent uli ako.
Ewan ko. Ni hindi ako nachachallenge to do even better the next time. Natatakot ako sa next time, kasi baka failing na naman. Wala siguro akong ambisyon sa buhay, tama na sa akin ang sumweldo.
Haay...this is so negative. So emo.
This could be perfect for me: Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won't feel insecure around you. We are all meant to shine as children do. It's not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others. TIMO CRUZ, Coach Carter, 2005
But I'm just not feeling it. (hehe, parang hiphop, do you feel me? do you feel me?)
I will see in the coming days...
Tuesday, March 10, 2009
Yeoj
Thinking about it, I get so amazed how I get along so well with this girl, who is 11 years younger than me. Imagine that, a decade younger! I've been her Sunday School teacher from when she was 7, and she calls me Ate Kehl but we interact with each other like we're of the same age. I get to talk to her about kikay stuff I would not normally tell my other girlfriends. When we see other, we would notice each other's hair, nails, clothes, bags, and boys. Ahh, when it comes to boys she acts as if she knows better (because maybe she does). She is soooo pretty, she's a knockout, but I don't feel insecure around her. In fact, she makes me feel so good about myself, like she brings out the best in me. She's like arts and crafts, or journaling, she's a therapy for my tired and weary soul. I've had many memorable good times when I was out with her. If I'm Paris Hilton, she's my Nicole Richie.
Saturday, March 07, 2009
Big boy na siya!
I'm crazy about Pablo! So crazy it makes me feel guilty I might be loving Yogi less. This is Yogi, our first. We have this bonding, and he connects to me like he never does to any of the family members. But now that we have Pablo, grrr...he's taking so much of my attention. Ahh..the classic spell of the bunso. Totoo nga pala, iba pag bunso. I understand that now. You love them all just the same, but you treat the bunso in an extra special way.Sometimes I go, "I love you Pablo...(then I would notice the other two) and Yogi, and Enna, and I love you Pablo." =)
Pablo gets my attention because he is the bunso, I feel guilty I could be neglecting Yogi the panganay, but where is Enna in the picture? See how a middle child gets to be treated? (forgive me, I'm a middle child)
Well, I love Enna too, but she's ate's dog and I'm trying to keep a tita-doggie relationship between us because I can tell Ate is already jealous.
You know how it is to have a bff, and then you meet a new friend and you spend more time with her than your bff, yeah, that's another way to put it, this Yogi-Pablo tag of war in me.
Grr...these dogs make me sound silly. Crazy.
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